Lead With Confidence When Scrum Gets Hard
Scrum is powerful — and applying it in real organizations isn’t always straightforward. This course helps you succeed when things get complex.
In two focused days, you’ll develop the judgment, presence, and influence to guide teams through conflict, resistance, and real-world constraints — without becoming the Scrum police.
What This A-CSM Course Emphasizes
You’ll spend less time reviewing Scrum mechanics and more time practicing how to:
- Navigate conflict and resistance productively
- Facilitate conversations where real decisions are at stake
- Coach teams toward ownership rather than compliance
- Apply Scrum principles thoughtfully in complex environments
The emphasis is on practical judgment, not rigid frameworks or exam preparation.
A Unique, Interactive Learning Experience
Team Home is a collaboration platform that we designed for our courses. It is optimized for live, online training. Participants benefit by collaborating in ways beyond what is possible with generic whiteboard software such as Mural or Miro. Instructors can observe activity across all rooms, improving the effectiveness and efficiency of exercise debriefs.
Everything You Need to Stop Getting Stuck - Including the AI Toolkit
Your training includes expanded access to MGS Essentials, an always-on workspace when you need help fast.
Use the AI Toolkit, trained on Mike Cohn’s teachings, to get moving when you're stuck. Answer complex questions, see how Mike would solve your problems, split features into sprint-ready stories and create actionable backlog items your team can deliver.
Use Planning Poker® to run better estimation sessions, test whether plans are realistic with the Plan Visualizer, and align stakeholders using Project Success Sliders. Prioritize the highest-value work with Theme Scoring tools and assess your team’s progress with the Elements of Agile Assessment.
Your Instructor
Mountain Goat has handpicked instructors that share our training values. These are people with deep experience, who are leading teams with agile today and can give you real-world answers about what does and doesn’t work.
Brian Milner
Starting out as a developer, Brian worked up through management layers, then transitioned to Scrum Master, then Coach and now Certified Scrum Trainer. His practical experience in both waterfall and agile organizations helps him clarify what works and what doesn’t, plus he has many years’ experience helping teams transition to agile.
Read more...Brian also brings more than 20 years of software development experience to his classes. People remark on his ability to answer even tough questions with ease, enthusiasm, and insight.
Scrum Certifications include: CSM, CST, CSPO, CAL-Educator, CAL-1, A-CSM, A-CSPO, CSP-CM, CSP-PO, Path to CSP Educator, Scrum Foundations Educator.