Many teams have at least a moderate ability to plan and control their time. They're able to say, "We will work on these things over the coming sprint," and have a somewhat reasonable expectation of that being the case.
And that's the type of team we encounter in much of the Scrum literature--the literature that says to plan a sprint and keep change out.
But what should teams do when change cannot be kept out of a sprint?
In this post, I want to address this topic for two different types of teams:
- A team that has occasional, but not excessive, interruptions
- A team that is highly interrupt-driven