Certified ScrumMaster

Build a Shared Scrum Foundation—and Earn CSM Certification

A private two-day course that prepares your team to use Scrum consistently and become eligible for the Scrum Alliance CSM test.

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Private training for organizations Live online or in person

Chosen by companies in SaaS, Healthcare, Government, Consulting, Financial Services, Retail, Energy, and more.

50,000+
professionals trained
25+
years helping teams and organizations use Scrum effectively
Scrum Alliance-certified training from experienced Scrum practitioners

Scrum That Is Hard To Use Consistently

  • People use Scrum terms but mean different things by them
  • Events happen, but their purpose is unclear or mechanical
  • Roles and decision boundaries stay fuzzy
  • The Scrum Master becomes a meeting coordinator
  • Teams struggle to connect Scrum to real improvement

Scrum Masters With A Practical Foundation

  • Explain Scrum with shared language and confidence
  • Use Scrum events for better inspection and adaptation
  • Serve the team, product owner, and organization more effectively
  • Know when to facilitate, coach, teach, or remove impediments
  • Complete the required course step for CSM certification

Choose the Right Scrum Master Workshop

Need certification? Choose CSM. If certification isn’t required, Effective Scrum Master offers deeper, more customizable skill development.

Recommended when certification isn’t required

Effective Scrum Master

Best when stronger on-the-job capability matters most.

  • Your Scrum Masters already know Scrum and need stronger facilitation, coaching, and influence skills.
  • You want the workshop tailored to your teams, challenges, and organizational context.
  • Your goal is improving Scrum Master capability rather than earning a certification.

Explore Effective Scrum Master

Choose when certification is required

Certified ScrumMaster

Best when the Scrum Alliance credential is part of the goal.

  • Your organization requires Scrum Alliance certification.
  • Participants need an industry-recognized Scrum credential.
  • You want everyone to build a shared Scrum foundation using the Scrum Alliance curriculum.

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The short version

If certification isn’t required, Effective Scrum Master is usually the stronger choice for practical, customizable skill development.

See the detailed workshop comparison

What Participants Say

What Participants Will Be Able To Do

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Pursue CSM Certification - Complete the required course and become eligible to take the Scrum Alliance CSM test.

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Explain The Scrum Framework - Understand Scrum roles, events, artifacts, commitments, values, and the empirical foundation behind them.

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Serve As A Scrum Master - Help the team, product owner, and organization understand Scrum, improve effectiveness, and remove barriers to progress.

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Make Scrum Events Useful - Help sprint planning, daily Scrums, sprint reviews, and retrospectives serve their intended purpose.

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Support Better Collaboration - Help product owners, developers, managers, and stakeholders understand how their responsibilities fit together.

How The Course Works

Certified ScrumMaster is a practical two-day certification course. Participants work through the required Scrum Alliance learning objectives while discussing how Scrum applies in real organizations.

Because this is a certification course, the curriculum is less customizable than Effective Scrum Master. We can connect examples and discussion to participants’ context, but the course must cover the CSM learning objectives and prepare participants for the Scrum Alliance test.

  • Scrum Alliance Certified ScrumMaster course
  • Delivered in two days
  • Delivered live online or in person
  • Private course for your organization
  • Covers required CSM learning objectives
  • Participants become eligible to take the CSM test

Course Outline

  1. Agile and Scrum foundations
  2. Scrum values, theory, roles, events, and artifacts
  3. Sprinting, Definition of Done, and sprint goals
  4. Developer, product owner, and Scrum Master responsibilities
  5. Facilitation, coaching, mentoring, and teaching
  6. Product backlog refinement, user stories, and estimating
  7. Sprint planning, daily Scrum, review, and retrospective
  8. Managers, impediments, organizational support, and scaling basics

Discuss Your Scrum Master Training

Resources Participants Can Keep Using

Participants receive resources that support their Scrum learning beyond the course, including:

  • MGS AI Toolkit for Scrum questions, coaching prompts, story splitting, and backlog ideas
  • Practical prompts for Scrum events and Scrum Master conversations
  • Reference materials for Scrum roles, events, artifacts, and responsibilities
  • Guidance participants can revisit while preparing for the CSM test
Lumberjack AI

Taught By Certified Scrum Trainers With Practical Scrum Experience

Certified ScrumMaster at Mountain Goat Software was designed by Mike Cohn, a co-founder of both the Scrum Alliance and the Agile Alliance and the author of three bestselling agile books: User Stories Applied, Agile Estimating and Planning, and Succeeding with Agile.

For more than 25 years, Mountain Goat Software has helped teams and organizations adopt Scrum in ways that actually work across industries, team types, and organizational cultures.

Certified ScrumMaster courses are taught by Mountain Goat Software Certified Scrum Trainers. Participants learn the required CSM material from trainers using a course designed around Mike’s practical approach to helping people understand and apply Scrum.

Mike Cohn with his books on agile and Scrum

Frequently Asked Questions

Who should attend?

This course is useful for Scrum Masters, prospective Scrum Masters, agile coaches, project managers, team members, and others who want a Scrum Alliance-certified foundation in Scrum.

Does this course include certification?

This course satisfies the required training step for Certified ScrumMaster. After completing the course, participants become eligible to take the Scrum Alliance CSM test. Passing the test earns the certification.

How does this differ from the Effective Scrum Master course?

Certified ScrumMaster is a certification course. It must cover Scrum Alliance learning objectives, so the curriculum is fixed and less customizable.

Effective Scrum Master was built from the strongest parts of Mountain Goat's CSM and Advanced CSM material. It is more customizable and goes deeper into facilitation, coaching, impediments, influence, and the difficult situations Scrum Masters face in organizations.

Can this course be customized?

Only lightly. We can use examples and discussion that connect to your organization, but the course must satisfy Scrum Alliance learning objectives. If you want a more customizable Scrum Master workshop, Effective Scrum Master is usually the better fit.

Do we sell individual seats?

No. Mountain Goat Software focuses on private training for organizations. We can discuss a private Certified ScrumMaster course for your company.

Already Certified And Ready For The Next Step?
If participants already hold a CSM and have meaningful Scrum Master experience, explore Advanced Certified ScrumMaster.

Not Sure Which Scrum Master Workshop Fits?

Tell us whether certification, deeper skill development, or customization matters most. We’ll help you choose the right private workshop.

Discuss Your Scrum Master Training

Explore Effective Scrum Master