Got a Question?
What payment methods do you accept?
You can register on our site and pay with a Visa, MasterCard or American Express card. For a group of 10 or more, contact Laura Cohn if you wish to be invoiced.
Are your courses only for software developers?
Not necessarily. Each course has attendees from a variety of backgrounds, including from non-software fields. Mike’s passion is product development of all sorts, so many examples are software related, but no software development experience is required.
What is your refund policy for Live Online courses?
If you cancel or reschedule a Live Online course more than 7 days before the first day of the class you will receive a full refund. If you cancel or reschedule within 7 business days of the first day of class, a 50% fee will be charged, and the remaining 50% can be used as a credit toward a class to be taken within 6 months from the date of the canceled class. All cancellation requests must be made via email. Refunds or credits will not be issued for no shows, partial attendance or cancellations within 24 business hours.
We want you to feel confident about enrolling in our live, online courses. If after watching the pre-course videos and participating in the live sessions you don’t find the course valuable, email us within 7 days for a full refund.
Note that this refund policy applies only to Live Online courses.
Will my certificate say virtual if I take the certification online?
No, your certificate will not mention the course was held virtually. It will look the same as the in person certificates.
Do you offer course discounts?
- Save $100 per person when you register 10 or more people.
- Save $100 when you register for both classes.
- Save $100 for early bird registration.
Do I have to be a CSM to take this class?
No. You can take the course without being a CSM, but you cannot become certified until you’re a CSM and can show that you’ve had 12 months experience.
Is there a test?
No! You must simply complete the pre-work, attend the live sessions, and enter your 12-months of experience in the Scrum Alliance dashboard to become certified.
Can I take the CSM and A-CSM back-to-back?
Yes. You must have the CSM first but there's no waiting period before you can take the A-CSM class.
I’m close to having 12 months experience. Can I take the class while I’m working towards the experience requirement?
Yes. You can take the class even if you do not yet have 12 months of Scrum Master experience. You will not be able to be certified until you enter the required experience in the Scrum Alliance dashboard but you can fulfill the class requirement at any time.