Scrum Repair Guide

On-Demand Video

The Essential Companion for Solving Scrum Problems

There are many video courses that show you how to use Scrum but only the Scrum Repair Guide shows you how to fix the most frustrating, real-life problems. This is the first online video course to go beyond basics and deal with the most difficult challenges you’ll inevitably experience when implementing Scrum.


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Got a Question?

If I don’t distribute all my codes, can I get a refund on the unused ones?

There’s no refund on unused codes, but remember that all licenses come with lifetime access and can be used at a later date.

How many licenses do I need?

Each license is valid for one person, and each user can use and reference the materials as often as they need. Licenses are not transferable. So after one person finishes the course, that license cannot be reassigned to someone else.

Can I pay with a purchase order or check?

Yes, you can if you are buying ten or more licenses. To arrange payment by check or purchase order, email Laura or call her at 720-890-6110.

Can I add additional licenses and still get the same price?

Discounts are based on the number of licenses purchased at the same time. Keep in mind that the codes you’ll receive on purchase do not expire. So to maximize savings, plan ahead for the needed quantity and then buy them at once.

About this Course

Nearly 1,000 students have signed-up for, and benefited from this course. Like them, you’ll get instant and lifetime access to the online video course comprising seven modules (see below for details of each module). 

Each module contains advice to identify and solve the problems that threaten your Scrum projects. And with videos between 2-11 minutes, you can learn when it suits your schedule.

The Scrum Repair Guide gets you back on track so you can focus on the very reason for using Scrum: shipping high-quality products with maximum speed and efficiency. 

Whether you’re a new or seasoned Scrum practitioner, this course will help you: 

  • Pinpoint problems quickly and find solutions before productivity is at risk.
  • Access practical tools for managing stakeholder requests while protecting the team.
  • Energize and focus team members so they collaborate more effectively.

What You Get When You Join

  • Instant access to all content
  • 36 professionally recorded videos, and more than 3 hours of content 
  • Access to the exclusive discussion area
  • Professional Development Units (5 Scrum Alliance SEUs 5 PMI PDUs)
  • All lessons delivered by Mike Cohn
  • 7 modules with quizzes to cement learning 
  • 30 day money-back guarantee
  • Succinct videos you can watch when convenient
  • Lifetime access

Watch This Video to Find Out More


Why Train with Mountain Goat Software?

Mountain Goat Software has trained more than 9,000 agile professionals in Live Online certified classes and over 25,000 agile professionals in person certified classes, trained 100s of teams in private training, and issued more than 12,000 licenses for on-demand video training.

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We go beyond theory to provide real-world advice. Our trainers share up-to-date guidance about what is and isn’t working, and our video courses include techniques you can apply immediately.


You get the best learning experience. You get access to unique interactive software for all our live, online classes, and all our courses are delivered in succinct lessons that are designed to make the learning stick.

Mike Cohn

These are the only courses designed by Mike Cohn, co-founder of the Scrum Alliance, and author of Succeeding with Agile, User Stories Applied, and Agile Estimating and Planning.

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You can expect the best customer service. Whether you have questions, or need help, our exceptional team is there to support you, and treat you like a member of the Mountain Goat family!


Agile Mentors
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This course includes 12 months of access to the Agile Mentors Community.

The Agile Mentors Community is a place for agile practitioners around the world to collaborate in a safe, experiential learning space. In this private community, you will find lively discussions on a variety of agile topics such as agile leadership, user stories and the product backlog, transitioning to agile, and more.

Learn more about Agile Mentors

What People Are Saying

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This course goes much further than just treating basics. It really deals with well-known problems probably every Scrum Master and/or Scrum Coach experiences. Mike always offers several solutions considering different circumstances introducing appropriate examples as well. With his extensive knowledge of all parts of agility he convinces and encourages me to try out his hints without hesitation. I really like the length of the videos, all necessary is said and all unnecessary is omitted. The content is really absolutely substantial, interesting and helpful. I recommend this course to every practising SM and agile Coach.
Eva Gysling
Mike has this rare ability of examining complex situations with a lot of gray areas and presenting them with sound recommendations and without any nonsense in simple black and white. Thank you Mike.
Hector Rovira
This course was absolutely packed with tips, advice, and best practices for both avoiding and resolving issues that occur in using Scrum. I probably checked off a dozen or more issues that I personally experienced over the past 4-5 years that I’d have paid big money for to have the insights that Mike provided in this course. This was by far the most practical, useful course on Scrum I’ve ever taken. I plan to review this course over again as there is just so much useful stuff.
Gregory Luze

PDUs, SEUs, & Certification

4 PDUs

This course earns you 4 PDUs within the PMI.

5 SEUs

This course earns you 5 SEUs towards your CSP designation within the Scrum Alliance.

About the Instructor

Mike Cohn

Mike Cohn

Mike is CEO of Mountain Goat Software, and one of the industry’s most well-respected Certified Scrum Trainers. He is the author of User Stories Applied for Agile Software Development, Agile Estimating and Planning, and Succeeding with Agile. He is a co-founder and former board member of the Scrum Alliance, and a co-founder of the non-profit Agile Alliance, home of the Agile Manifesto.

With 20+ years of agile training experience, Mike has honed a talent for explaining agile concepts with clear illustrations and real-life examples. Participants enjoy his passion for teaching the agile methodologies in a relatable and digestible way. 

Scrum Certifications include: CSM, CST, CSPO, A-CSM, CSP-SM, CSP-PO


Who Should Take This Course?

This is a Beginner level course.

This is a core course for the following roles:

  • ScrumMaster

This is a recommended course for the following roles:

  • Coach
  • Project Manager
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Be included in our Agile Professional Directory

On successful completion of the course, you’ll earn a credential to show that you have been trained by Mountain Goat Software.

From there you can set up your exclusive profile in our Agile Professional Directory where you can let people know about your new skills.

This is only available when you choose Mountain Goat Software as your training company.

When you join you can:

  • Stand out in the agile industry
  • Showcase your Mountain Goat Software training
  • Be found by people searching for certified individuals
  • Let people know when you are available for new opportunities
  • Build connections based on your specific skill-sets
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Course Outline

The Product Backlog

A well-organized product backlog lets a team start strong at the beginning of each sprint. But it can become chaotic, costing the team valuable time. In this module, you’ll see how to:

  • Keep the product backlog up-to-date so the team doesn’t waste time searching for key information
  • Remove resistance from a product owner who is reluctant to allow technical work within a sprint 
  • Increase the chance of delivering something potentially shippable  by choosing the right product backlog items 
Estimating and Planning

Even if your team is reluctant to make estimates, this module will show you how to:

  • Make developers feel safe about estimating (so they don’t try and sabotage results)
  • Build the credibility of a team so that stakeholders listen when a team says something can't be done
  • Communicate estimates so that stakeholders are happy and the team doesn’t feel pressured
  • Use the ‘no partial credit rule’ to encourage the team to perform better

Many things can can derail even an experienced team during a sprint, but with the Scrum Repair guide, you can:  

  • Know if a sprint that is too short (or too long) and how to fix it
  • Understand the top 5 reasons teams under-deliver, and how to avoid this
  • Make sure your team understands ‘potentially shippable’ so they don't think a sprint will fail when it can be saved
  • Stop sprints becoming meaningless milestones with unfinished work left at the end 
Problems During Meetings

Meetings are a common source of wasted time and team frustration. This module tackles this head on and shows you:

  • Why the “2 hours per week of the sprint” advice isn’t always the right length for the sprint planning meeting.
  • Why teams shouldn’t think of every task in the sprint planning meeting 
  • How to use the sprint planning meeting to stop the worst habit of all: failing to deliver
  • 3 ways to have a successful sprint review if you have functionality that you can’t demonstrate

There are ways to handle stakeholder requests diplomatically without sacrificing the morale of the team. In this module you'll dive into:

  • How to use project success sliders to get a meaningful discussion about (true) stakeholder priorities.
  • 3 great questions for stakeholders that give you flexibility on scope schedule and cost.
  • A useulf illustration you can use to make stakeholders clear about what is flexible, and what is non-negotiable
  • How to move from documentation to discussion, by proving which documents are truly necessary

Your team's ability to work together respectfully is a critical factor in its succes. This module shows you how to:

  • Get team members to focus on group throughput rather than individual productivity
  • Encourage team members to work outside their role (and understand when this won’t work)
  • Have team members do smaller handoffs earlier, so that testing isn’t left until the last few days
  • Support an overly busy product owner so that you can get their input when you need it

If Scrum isn't applied properly, it can negatively affect the team's culture. See how to prevent this and learn how to:

  • Use 3 ways to work at a sustainable pace and eliminate burnout
  • Understand exactly why separating sprints for testing and programming is a bad idea
  • Quantify risk so that you can estimate it more accurately
  • Choose 4 different ways to reward a team (and understand which incentive is the most damaging to motivation)

How does the content in this course compare to our other offerings? View a detailed comparison.

Got a Question?

General What payment methods do you accept?

You can register on our site and pay with a Visa, MasterCard or American Express card. For a group of 10 or more, contact Laura Cohn if you wish to be invoiced.

General How do I pay for a course for someone else?

During the checkout process, use your own payment details, your name and your email address to make the purchase. On completion of the purchase, you can then assign the course to your chosen recipient.

General Are your courses only for software developers?

Not necessarily. Each course has attendees from a variety of backgrounds, including from non-software fields. Mike’s passion is product development of all sorts, so many examples are software related, but no software development experience is required.

On-Demand Video How is the course delivered?

Video courses are delivered through streaming videos plus course materials. Once you join you will receive an email with full login and registration instructions. You will be automatically enrolled in the course and able to access the course immediately.

On-Demand Video Can I share the videos with my team or my group?

Each license is for one person. You cannot share the videos, audio files, worksheets, or transcripts with others. You can, of course, share what you’ve learned with others.

On-Demand Video What if the course isn’t right for me?

If you’re not happy, we’re not happy. We want you to feel confident about enrolling in our on-demand courses, so we offer a full, 30-day money-back guarantee. Just email us within the first 30 days, and we’ll give you a full refund.

On-Demand Video How long will I have access?

You have lifetime access. There are no recurring or subscription fees.

On-Demand Video What browsers are supported? Can I watch on my phone or tablet?

We support browsers that support HTML 5 such as current versions of Chrome, Safari, Edge, and Firefox. The course also works great on modern iOS and Android devices.

On-Demand Video Can we watch as a group?

Yes, in fact we encourage you to do so. However, the course is licensed individually so each person watching needs to own a license. Think of it like a movie theater: If four of you go to a movie together, you each buy a ticket. If you do intend to watch as a group, you may want to take advantage of our group pricing.

On-Demand Video Do I get a certificate?

Upon completion of the course you get a certificate of completion and digital badge that can be displayed on social networks, etc...

On-Demand Video Does the video course have captions?

Yes, it includes English-language captions.