cspo

Scrum Product Owner Certification

Certified Live Online In Person Two Days

Build Visions and Inspire Teams

Our Product Owner training shows you how to be a valuable Product Owner to any Scrum Team. You'll not only understand the roles and responsibilities of this position, you'll learn how to craft a compelling product vision and then inspire teams to create it. More than 13,000 agile professionals chose Mountain Goat Software for their Product Owner training and we'd love to welcome you to an upcoming course.

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This course is offered in the following formats:

Choose the best format for you to learn more about the course below.

with Mike Cohn $1000   10 spots left! Register
with Scott Dunn $900    $800
(Early Bird Price through Jul 31)
Register
with Brian Milner $900    $800
(Early Bird Price through Aug 7)
Register

Groups of 10 or more automatically receive discounts of $100 per person.

Receive Our Upcoming Courses Email for Next Available Dates

There are no in-person courses currently scheduled.

Groups of 10 or more automatically receive discounts of $100 per person.

Receive Our Upcoming Courses Email for Next Available Dates

About the Course

This is a two-day training course taught by one of our Certified Scrum Trainers. It teaches you how to use the product backlog as a tool for project success. You'll see how to track progress as the product takes shape over each iteration, and you'll know how to respond to changes in business conditions by restructuring the product backlog. 

During the course you'll learn:

  • Scrum overview - see how the Agile Manifesto impacts the Scrum framework and get an introduction to the roles and cycles used in Scrum 
  • Product Owner role - understand the responsibilities, characteristics and different environments in which a product owner may work 
  • Visioning - see how to develop a vision for your product that inspires team commitment and results in a clear goal
  • Product backlog - prioritize, refine, and maintain it so the team is working on priority items and avoids delays
  • Story mapping - learn to use a story map as part of successful story-writing workshops
  • Customers and users - understand user roles, user role modelling, and how to document roles
  • Planning - the importance of accurate plans and using velocity as a range.

See What It's Like to Train Live, Online With Us

Why Train with Mountain Goat Software?

Mountain Goat Software has trained more than 9,000 agile professionals in Live Online certified classes and over 25,000 agile professionals in person certified classes, trained 100s of teams in private training, and issued more than 12,000 licenses for on-demand video training.

Adobe LinkedIn Southwest Google Intuit Oakley
Puzzle

We go beyond theory to provide real-world advice. Our trainers share up-to-date guidance about what is and isn’t working, and our video courses include techniques you can apply immediately.

Desktop

You get the best learning experience. You get access to unique interactive software for all our live, online classes, and all our courses are delivered in succinct lessons that are designed to make the learning stick.

Mike Cohn

These are the only courses designed by Mike Cohn, co-founder of the Scrum Alliance, and author of Succeeding with Agile, User Stories Applied, and Agile Estimating and Planning.

Speech Bubbles

You can expect the best customer service. Whether you have questions, or need help, our exceptional team is there to support you, and treat you like a member of the Mountain Goat family!

Plus...

Agile Mentors
Agile Mentors Logo

This course includes 12 months of access to the Agile Mentors Community.

The Agile Mentors Community is a place for agile practitioners around the world to collaborate in a safe, experiential learning space. In this private community, you will find lively discussions on a variety of agile topics such as agile leadership, user stories and the product backlog, transitioning to agile, and more.

Learn more about Agile Mentors

What People Are Saying

Josue Cedeno
speech bubbles
Mike Maddaloni
Marko
Oksana Cyrwus
Amanda Koski
Josue Cedeno
Honestly, this is the best scrum course I've taken hands down! Julie was fantastic and it was a great cohort in class. I'll definitely look to Mountain Goat for courses in the future.
Cassie E
Here is not only an opportunity to become a Certified Scrum Product Owner, but to learn and interface with a Scrum pioneer in Mike Cohn! The overall experience of this course - from the pre-course materials to the live sessions - were exceptional, engaging and exceeded my expectations.
Mike Maddaloni
After the class, so many useful materials we can use - which is amazing!
Marko
Mike Cohn and his team at Mountain Goat software have a highly refined training system that is absolutely first rate. The CSPO virtual training course pushed me beyond theory and equipped me with practical concepts that I can immediately put to work. The quality technical administration along with their talented team of facilitators made for an excellent training experience.
Oksana Cyrwus
I am in Learning & Development, and the interactive piece of this class has been amazing! Please pass on my compliments! I am a learning designer and this is the best class accompany tool I've ever ran across. This class has been fantastic.
Amanda Koski

PDUs, SEUs, & Certification

ScrumAlliance Badge

After full participation of the complete training you will be registered with the Scrum Alliance as a Certified Scrum Product Owner.

16 PDUs

This course earns you 16 PDUs within the PMI.

16 SEUs

This course earns you 16 SEUs towards your CSP designation within the Scrum Alliance.

Additionally, if you currently hold a certification with the Scrum Alliance, attending this course will automatically advance your previous certification expiration date to the new certification expiration date.

About the Instructors

Mike Cohn

Mike Cohn

With 20+ years of agile training experience, Mike has honed a talent for explaining agile concepts with clear illustrations and real-life examples. Participants enjoy his passion for teaching the agile methodologies in a relatable and digestible way. 

Read more...

Brian Milner

Brian Milner

Brian is the Senior Vice President of Training and Coaching with Mountain Goat Software and is a Certified Scrum Trainer. 
Starting out as a developer, Brian worked up through management layers, then transitioned to Scrum Master and then Coach. His practical experience in both waterfall and agile organizations helps him clarify what works and what doesn’t, plus he has many years’ experience helping teams transition to agile. 

Brian also brings more than 20 years of software development experience to his classes. People remark on his ability to answer even tough questions with ease, enthusiasm, and insight. 

Scrum Certifications include: CSM, CST, CSPO, CAL-Educator, CAL-1, A-CSM, A-CSPO, CSP-CM, CSP-PO, Path to CSP Educator, Scrum Foundations Educator.


Lance Dacy

Lance Dacy

As a Certified Scrum Trainer, Lance has trained and coached teams through many successful Scrum implementations since 2011, from Fortune 20 companies to small start-ups. Lance is also experienced in showing agile coaches and managers how to help cross functional, self-organizing teams deliver high value for customers as early as possible by using Scrum. 

Lance is a true evangelist for Scrum, having founded the successful DFW Scrum User Group in Dallas as an outlet for professional networking and a community sounding-board for Scrum. He has a fun and generous personality, and shares his passion for Scrum in every course. 

Scrum Certifications include: CSM, CST, CSPO, CAL-1, A-CSM, A-CSPO, CSP-SM, CSP-PO, Path to CSP Educator, Scrum Foundations Educator. 


Scott Dunn

Scott Dunn

Scott Dunn has more than 20 years of experience in management, project management (PMP), engagement management, and software development (MCSD). He’s worked in a variety of areas and industries from social media to mortgage banking, healthcare, defense, e-commerce, plus state and local government sectors.

He has helped coach and train at dozens of companies transitioning to an agile approach using Scrum. Clients have included EMC/Dell Technologies, Yahoo!, LaserFiche, Kaiser Permanente, Rovi/Tivo, eBay, and GE Healthcare.  
Scott is passionate about strengths-based teams and solutions-based approaches to people and organizational issues. He is an enthusiastic and encouraging trainer. 

Scrum Certifications include: CSM, CST, CSD, CSPO, CEC, Educator-CAL, CAL-1, CAL, A-CSM, A-CSD, CSP-SM, CSP-PO, CSP-D, Path to CSP Educator, CSD Educator, Scrum Foundations Educator.

About the Course

This is a two-day training course taught by one of our Certified Scrum Trainers. It teaches you how to use the product backlog as a tool for project success. You'll see how to track progress as the product takes shape over each iteration, and you'll know how to respond to changes in business conditions by restructuring the product backlog. 

During the course you'll learn:

  • Scrum overview - see how the Agile Manifesto impacts the Scrum framework and get an introduction to the roles and cycles used in Scrum 
  • Product Owner role - understand the responsibilities, characteristics and different environments in which a product owner may work 
  • Visioning - see how to develop a vision for your product that inspires team commitment and results in a clear goal
  • Product backlog - prioritize, refine, and maintain it so the team is working on priority items and avoids delays
  • Story mapping - learn to use a story map as part of successful story-writing workshops
  • Customers and users - understand user roles, user role modelling, and how to document roles
  • Planning - the importance of accurate plans and using velocity as a range.

See What It's Like to Train With Us In Person

Why Train with Mountain Goat Software?

Mountain Goat Software has trained more than 9,000 agile professionals in Live Online certified classes and over 25,000 agile professionals in person certified classes, trained 100s of teams in private training, and issued more than 12,000 licenses for on-demand video training.

Adobe LinkedIn Southwest Google Intuit Oakley
Puzzle

We go beyond theory to provide real-world advice. Our trainers share up-to-date guidance about what is and isn’t working, and our video courses include techniques you can apply immediately.

Desktop

You get the best learning experience. You get access to unique interactive software for all our live, online classes, and all our courses are delivered in succinct lessons that are designed to make the learning stick.

Mike Cohn

These are the only courses designed by Mike Cohn, co-founder of the Scrum Alliance, and author of Succeeding with Agile, User Stories Applied, and Agile Estimating and Planning.

Speech Bubbles

You can expect the best customer service. Whether you have questions, or need help, our exceptional team is there to support you, and treat you like a member of the Mountain Goat family!

Plus...

Agile Mentors
Agile Mentors Logo

This course includes 12 months of access to the Agile Mentors Community.

The Agile Mentors Community is a place for agile practitioners around the world to collaborate in a safe, experiential learning space. In this private community, you will find lively discussions on a variety of agile topics such as agile leadership, user stories and the product backlog, transitioning to agile, and more.

Learn more about Agile Mentors

What People Are Saying

Josue Cedeno
speech bubbles
Mike Maddaloni
Marko
Oksana Cyrwus
Amanda Koski
Josue Cedeno
Honestly, this is the best scrum course I've taken hands down! Julie was fantastic and it was a great cohort in class. I'll definitely look to Mountain Goat for courses in the future.
Cassie E
Here is not only an opportunity to become a Certified Scrum Product Owner, but to learn and interface with a Scrum pioneer in Mike Cohn! The overall experience of this course - from the pre-course materials to the live sessions - were exceptional, engaging and exceeded my expectations.
Mike Maddaloni
After the class, so many useful materials we can use - which is amazing!
Marko
Mike Cohn and his team at Mountain Goat software have a highly refined training system that is absolutely first rate. The CSPO virtual training course pushed me beyond theory and equipped me with practical concepts that I can immediately put to work. The quality technical administration along with their talented team of facilitators made for an excellent training experience.
Oksana Cyrwus
I am in Learning & Development, and the interactive piece of this class has been amazing! Please pass on my compliments! I am a learning designer and this is the best class accompany tool I've ever ran across. This class has been fantastic.
Amanda Koski

PDUs, SEUs, & Certification

ScrumAlliance Badge

After full participation of the complete training you will be registered with the Scrum Alliance as a Certified Scrum Product Owner.

16 PDUs

This course earns you 16 PDUs within the PMI.

16 SEUs

This course earns you 16 SEUs towards your CSP designation within the Scrum Alliance.

Additionally, if you currently hold a certification with the Scrum Alliance, attending this course will automatically advance your previous certification expiration date to the new certification expiration date.

About the Instructors

Mike Cohn

Mike Cohn

With 20+ years of agile training experience, Mike has honed a talent for explaining agile concepts with clear illustrations and real-life examples. Participants enjoy his passion for teaching the agile methodologies in a relatable and digestible way. 

Read more...

Brian Milner

Brian Milner

Brian is the Senior Vice President of Training and Coaching with Mountain Goat Software and is a Certified Scrum Trainer. 
Starting out as a developer, Brian worked up through management layers, then transitioned to Scrum Master and then Coach. His practical experience in both waterfall and agile organizations helps him clarify what works and what doesn’t, plus he has many years’ experience helping teams transition to agile. 

Brian also brings more than 20 years of software development experience to his classes. People remark on his ability to answer even tough questions with ease, enthusiasm, and insight. 

Scrum Certifications include: CSM, CST, CSPO, CAL-Educator, CAL-1, A-CSM, A-CSPO, CSP-CM, CSP-PO, Path to CSP Educator, Scrum Foundations Educator.


Lance Dacy

Lance Dacy

As a Certified Scrum Trainer, Lance has trained and coached teams through many successful Scrum implementations since 2011, from Fortune 20 companies to small start-ups. Lance is also experienced in showing agile coaches and managers how to help cross functional, self-organizing teams deliver high value for customers as early as possible by using Scrum. 

Lance is a true evangelist for Scrum, having founded the successful DFW Scrum User Group in Dallas as an outlet for professional networking and a community sounding-board for Scrum. He has a fun and generous personality, and shares his passion for Scrum in every course. 

Scrum Certifications include: CSM, CST, CSPO, CAL-1, A-CSM, A-CSPO, CSP-SM, CSP-PO, Path to CSP Educator, Scrum Foundations Educator. 


Scott Dunn

Scott Dunn

Scott Dunn has more than 20 years of experience in management, project management (PMP), engagement management, and software development (MCSD). He’s worked in a variety of areas and industries from social media to mortgage banking, healthcare, defense, e-commerce, plus state and local government sectors.

He has helped coach and train at dozens of companies transitioning to an agile approach using Scrum. Clients have included EMC/Dell Technologies, Yahoo!, LaserFiche, Kaiser Permanente, Rovi/Tivo, eBay, and GE Healthcare.  
Scott is passionate about strengths-based teams and solutions-based approaches to people and organizational issues. He is an enthusiastic and encouraging trainer. 

Scrum Certifications include: CSM, CST, CSD, CSPO, CEC, Educator-CAL, CAL-1, CAL, A-CSM, A-CSD, CSP-SM, CSP-PO, CSP-D, Path to CSP Educator, CSD Educator, Scrum Foundations Educator.


Julie Chickering

Julie Chickering

Julie believes that Lean and agile practices are packed with potential—to enable positive culture change, business agility, and breakthrough results. Julie has helped organizations of all sizes in various industries successfully execute Lean and agile transformations. Julie brings personal, real-world experience to every training and coaching engagement, working with people at all levels—executive, program, and team—to adopt and roll out realistic agile strategies organization-wide.

Julie has a pragmatic approach, strong collaboration skills, and smart sense of humor. She is experienced in coaching teams and organizations through the challenging transition from waterfall to agile practices.

Scrum Certifications include: CSM, CST, CSPO, CAL-1, A-CSM, CSP-SM, Path to CSP Educator, Scrum Foundations Educator. 


Kert Peterson

Kert Peterson

Since apprenticing with Ken Schwaber and being designated a Certified Scrum Trainer in 2004, Kert has been at the forefront of Agile training and transformation for a wide range of organizations, including Rockwell Collins, Mission Health, Capital One, and Fidelity Investments. 

Kert began his career as a Software Engineer in NASA’s Space Shuttle program, affording him first-hand experience in the daily challenges faced by testers, engineers, and other creatives seeking to deliver value in the face of rapid change. 

Since becoming an Accredited Kanban Trainer (AKT) in 2018, Kert has guided hundreds of individuals and teams in achieving breakthrough performance gains with their products and for their customers. 

Kert holds a B.S. in Mathematics from the University of Texas at San Antonio. He lives with his family in the beautiful Canadian city of Calgary, Alberta. In his time away from work, Kert enjoys hiking, playing mandolin and teaching tai chi.

People

Who Should Take This Course?

This is a Beginner level course.

This is a core course for the following roles:

  • Coach
  • Product Owner
  • Product Manager
  • Project Manager

This is a recommended course for the following roles:

  • ScrumMaster
  • Architect
  • Analyst
Alycia Bayer Aras Geylani Lisa Sieverts Eugene Crooks Taylor Manes

Be included in our Agile Professional Directory

On successful completion of the course, you’ll earn a credential to show that you have been trained by Mountain Goat Software.

From there you can set up your exclusive profile in our Agile Professional Directory where you can let people know about your new skills.

This is only available when you choose Mountain Goat Software as your training company.

When you join you can:

  • Stand out in the agile industry
  • Showcase your Mountain Goat Software training
  • Be found by people searching for certified individuals
  • Let people know when you are available for new opportunities
  • Build connections based on your specific skill-sets
Visit the Directory

Course Outline

Scrum Overview

Understand how the Agile Manifesto impacts the Scrum framework, and get an introduction to the roles and cycles used in Scrum. 

Project Chartering

As product owner, you need to know to develop a charter for your product that inspires team commitment and results in a clear goal. You’ll also receive valuable templates to help communicate your product vision so that it is compelling and actionable. 

Product Backlog

The product backlog is the central nervous system of any Scrum project. As product owner, you need to know how to prioritize, refine and maintain it so that the team is always working on priority items without facing unnecessary delays. 

You’ll also discover how to use iterations to turn epics and themes into useful user stories that are clear and ready for the team to develop. 

Roles

Learn how the three Scrum roles of product owner, Scrum Master and team work together using Scrum. As product owner, you’ll also understand what is expected from you in terms of availability, decision-making and your relationship with stakeholders.

Sprints

Learn more than how a sprint plan works. Find yourself equipped with skills to manage the complexities that can disrupt progress. What should you do if a team falls behind? When should work be added or dropped from a sprint? And when should you abnormally terminate a sprint? 

Estimating

Creating accurate estimates of when something will ship and what it will do provides confidence for stakeholders and encourages commitment from technical team members. In this course, you’ll learn about story points, the top misunderstanding that prevents teams from using them successfully, and use Planning Poker to estimate them as a group. As a product owner, this lets you make long-terms plans more easily and prioritize stories for the team. 

Prioritizing

Master a step-by-step, methodical system for prioritizing. You’ll discover how to identify which features are mandatory, linear or exciters, and then find out how to aggregate and weigh results based on importance. The result is a prioritized product backlog that is easy to follow and deliver. 

Release Management

Using velocity ranges, you’ll develop a system for making accurate estimations for fixed-date and fixed-scope projects. You’ll also understand how technical debt may affect your progress and how burndown charts can quickly show the team’s progress.

Course Outline

Scrum Overview

Understand how the Agile Manifesto impacts the Scrum framework, and get an introduction to the roles and cycles used in Scrum. 

Project Chartering

As product owner, you need to know to develop a charter for your product that inspires team commitment and results in a clear goal. You’ll also receive valuable templates to help communicate your product vision so that it is compelling and actionable. 

Product Backlog

The product backlog is the central nervous system of any Scrum project. As product owner, you need to know how to prioritize, refine and maintain it so that the team is always working on priority items without facing unnecessary delays. 

You’ll also discover how to use iterations to turn epics and themes into useful user stories that are clear and ready for the team to develop. 

Roles

Learn how the three Scrum roles of product owner, Scrum Master and team work together using Scrum. As product owner, you’ll also understand what is expected from you in terms of availability, decision-making and your relationship with stakeholders.

Sprints

Learn more than how a sprint plan works. Find yourself equipped with skills to manage the complexities that can disrupt progress. What should you do if a team falls behind? When should work be added or dropped from a sprint? And when should you abnormally terminate a sprint? 

Estimating

Creating accurate estimates of when something will ship and what it will do provides confidence for stakeholders and encourages commitment from technical team members. In this course, you’ll learn about story points, the top misunderstanding that prevents teams from using them successfully, and use Planning Poker to estimate them as a group. As a product owner, this lets you make long-terms plans more easily and prioritize stories for the team. 

Prioritizing

Master a step-by-step, methodical system for prioritizing. You’ll discover how to identify which features are mandatory, linear or exciters, and then find out how to aggregate and weigh results based on importance. The result is a prioritized product backlog that is easy to follow and deliver. 

Release Management

Using velocity ranges, you’ll develop a system for making accurate estimations for fixed-date and fixed-scope projects. You’ll also understand how technical debt may affect your progress and how burndown charts can quickly show the team’s progress.

How does the content in this course compare to our other offerings? View a detailed comparison.

How it Works

how-tablet

Before the Course

Once you register, if your class includes video, you get access to those materials to watch before you attend. These videos include key lessons and are essential viewing before you attend the live class.

For classes with videos included, you are required to watch all videos before attending live, so make sure you leave enough time to work through them.

With lifetime access to all modules in these videos, you can watch them whenever you need, long after the live class so they’re a significant advantage to your training experience.

how-desktop

During the Course

You’ll participate in a live, online class via Zoom, facilitated by your experienced Certified Scrum Trainer. You’ll get to know other attendees through group discussions, and practical breakout sessions.

The Team Home Software used for the breakout exercises is a popular part of our training. It’s unique to Mountain Goat Software and it really helps make the course interactive and engaging.

The lively Zoom sessions will fly by, we know because that’s the feedback we get from attendees. Be prepared to come with questions, and leave with answers and confidence to test out your new skills.

how-amc

After the Course

After the class we want you to be successful in your agile journey. That’s why we’re the only training provider to offer a 12 month membership into The Agile Mentors Community (value $299). Founded by Mike Cohn, your membership includes access to a community of smart and generous agilists, as well as additional resources to make it easier to succeed with agile. Learn more about what's included in your membership.

How it Works

how-foundations

Before the Course

Before you attend an in person class, it can be useful to familiarize yourself with the Scrum methodology. The Scrum Foundations is a free short video course designed by Mike Cohn. It's the perfect introduction or refresher to Scrum whether you're brand new, or have been working in the role for year. Click here to see the Scrum Foundations.

how-in-person

During the Course

During the two-day course you'll experience a mix of class lectures, discussions and breakout exercises in groups. You'll have the opportunity to ask questions, and you'll receive a workbook to make your own notes throughout the training.

how-amc

After the Course

After the class we want you to be successful in your agile journey. That’s why we’re the only training provider to offer a 12 month membership into The Agile Mentors Community (value $299). Founded by Mike Cohn, your membership includes access to a community of smart and generous agilists, as well as additional resources to make it easier to succeed with agile. Learn more about what's included in your membership.

Free

4 hours of Additional Product Owner Training Videos

free-videos-illustration

When you take an in-person CSPO class, you also receive lifetime access to four hours of additional training videos, with more than 31 lessons.

These videos provides an understanding of the Product Owner role, including:

  • Scrum overview - see how the Agile Manifesto impacts the Scrum framework and get an introduction to the roles and cycles used in Scrum
  • Product Owner role - understand the responsibilities, characteristics and different environments in which a product owner may work
  • Visioning - see how to develop a vision for your product that inspires team commitment and results in a clear goal
  • Product backlog - prioritize, refine, and maintain it so the team is works on priority items and avoids delays
  • Story mapping - learn to use a story map as part of successful story-writing workshops
  • Customers and users - understand user roles, user role modeling, and how to document roles
  • Planning - the importance of accurate plans and using velocity as a range.

All videos are designed and delivered by Mike Cohn.

Got a Question?

General What payment methods do you accept?

You can register on our site and pay with a Visa, MasterCard or American Express card. For a group of 10 or more, contact Laura Cohn if you wish to be invoiced.

General How do I pay for a course for someone else?

During the checkout process, use your own payment details, your name and your email address to make the purchase. On completion of the purchase, you can then assign the course to your chosen recipient.

General Are your courses only for software developers?

Not necessarily. Each course has attendees from a variety of backgrounds, including from non-software fields. Mike’s passion is product development of all sorts, so many examples are software related, but no software development experience is required.

Live Online What is your refund policy for Live Online courses?

If you cancel or reschedule a Live Online course more than 7 days before the first day of the class you will receive a full refund. If you cancel or reschedule within 7 days of the first day of class, a 50% fee will be charged, and the remaining 50% can be used as a credit toward a class to be taken within 6 months from the date of the canceled class. All cancellation requests must be made via email. Refunds or credits will not be issued for no shows, partial attendance or cancellations within 24 business hours.

We want you to feel confident about enrolling in our live, online courses. If after watching the pre-course videos and participating in the live sessions you don’t find the course valuable, email us within 7 days for a full refund.

Note that this refund policy applies only to Live Online courses.

Live Online Will my certificate say virtual if I take the certification online?

No, your certificate will not mention the course was held virtually. It will look the same as the in person certificates.

Live Online Do you offer Live Online course discounts?

Our certified Live Online classes include volume discounts:

  • Save $100 per person when you register 10 or more people for a certified course.
Live Online Do I get a Scrum Alliance membership with my course?

All CSM, CSPO, A-CSM, and A-CSPO classes include a 2-year Scrum Alliance membership

Live Online Are there any exam fees to pay?

The only course that includes an exam is the Certified ScrumMaster class. There is no additional fee to pay in order to take the exam. The course registration fee is the full and final price. 

Live Online If I have an expired certification, can I still take an advanced class?

Your CSM or CSPO certificate doesn't  need to be current to be eligible for the advanced courses. Once you complete your Advanced course, you will need to add 1 year of relevant work experience to your profiles to receive your certification.

If your certificate is expired, there is no cut-off date that requires you to take that certification course again. (You may want to retake it if a lot of time has passed, or if you want to renew it by re-taking the class rather than going through the renewal process of submitting enough SEUs and paying the renewal fee.) 

When it comes to taking an advanced class, if your foundational (CSM / CSPO) certification has expired you can still take the course. Assuming you meet the experience requirement on completion of the advanced class, your foundational certification will be renewed, and include new renewal deadlines. 

Live Online How do I claim my SEUs and PDUs once my course is completed?

After completing your course, you'll receive an email with instructions for claiming continuing education units from Scrum Alliance and Project Management Institute.

In Person What is your refund policy for In Person courses?

You will receive a full refund if you cancel an in-person course at least 14 calendar days before the first day of class. If you cancel within 14 calendar days, a 30 percent cancellation fee will be charged, and you will receive the remaining 70 percent as a credit towards a class to be taken within 18 months from the date of the canceled class. If you cancel within two business days from the start of a class, or if you do not attend the class, you will not be eligible for a refund or credit. All cancellation requests must be made via email.

Note that this refund policy applies only to courses delivered in-person.

In Person Can I attend both the CSM and CSPO class back to back?

Absolutely! In many ways, the two courses are complementary and there is very little overlap between the two courses.

In Person Are laptops required for In-Person Courses?

No. We will provide you with all training material needed for your course.

In Person Do you offer In-Person course discounts?

Yes:

  • Save $100 per person when you register 10 or more people.
  • Save $100 when you register for both classes.
  • Save $100 for early bird registration.
In Person Do I get a Scrum Alliance membership with my course?

All CSM, CSPO, A-CSM, and A-CSPO classes include a 2-year Scrum Alliance membership

In Person Are there any exam fees to pay?

The only course that includes an exam is the Certified ScrumMaster class. There is no additional fee to pay in order to take the exam. The course registration fee is the full and final price. 

In Person If I have an expired certification, can I still take an advanced class?

Your CSM or CSPO certificate doesn't  need to be current to be eligible for the advanced courses. Once you complete your Advanced course, you will need to add 1 year of relevant work experience to your profiles to receive your certification.

If your certificate is expired, there is no cut-off date that requires you to take that certification course again. (You may want to retake it if a lot of time has passed, or if you want to renew it by re-taking the class rather than going through the renewal process of submitting enough SEUs and paying the renewal fee.) 

When it comes to taking an advanced class, if your foundational (CSM / CSPO) certification has expired you can still take the course. Assuming you meet the experience requirement on completion of the advanced class, your foundational certification will be renewed, and include new renewal deadlines.