csm

Certified ScrumMaster®

Certified Live Online In Person

Become an Exceptional ScrumMaster 

When you take your Certified ScrumMaster training with Mountain Goat, you can do more than get certified. You'll learn practical skills that you can apply the minute the course is over. More than 13,000 agile professionals chose to take their Scrum Master training from us, and we'd love to welcome you to a future course.

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with Lance Dacy $1,100    $1,000
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with Mitch Lacey $1,100    $1,000
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with Lance Dacy $1,100    $1,000
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About the Course

The Certified ScrumMaster course is a two-day class that is taught by one of our Certified Scrum Trainers. This class covers the fundamental principles of Scrum as well as detail about the different roles, meetings and artifacts. Despite the name, it's not just for Scrum Masters, it's perfect for anyone who wants to understand Scrum, and add value to any team. 

During the two days, the methodology is brought to life with class lectures, lively discussions and exercises that show you to use Scrum every day. You'll see how to work with the product backlog and sprint backlog, run effective daily meetings and sprint planning meetings, and track progress through burndown charts. You'll leave knowing how to apply Scrum to all sizes of projects, from a single collocated team to a large highly distributed team.

Following the successful completion of the Certified Scrum Master training, you're ready to take the Scrum Alliance certified Scrum Master exam and become a Certified ScrumMaster®. For more information, see this page about the CSM exam.

We have a 98% pass rate on the Scrum Alliance CSM exam, from more than 13,800 students! 

See What It's Like to Train Live, Online With Us

Why Train with Mountain Goat Software?

Mountain Goat Software has trained more than 45,000 agile professionals in certified classes, trained 100s of teams in private training, and issued more than 5000 licenses for on-demand video training.
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We go beyond theory to provide real-world advice. Our trainers share up-to-date guidance about what is and isn’t working, and our video courses include techniques you can apply immediately.

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You get the best learning experience. You get access to unique interactive software for all our live, online classes, and all our courses are delivered in succinct lessons that are designed to make the learning stick.

Mike Cohn

These are the only courses designed by Mike Cohn, co-founder of the Scrum Alliance, and author of Succeeding with Agile, User Stories Applied, and Agile Estimating and Planning.

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You can expect the best customer service. Whether you have questions, or need help, our exceptional team is there to support you, and treat you like a member of the Mountain Goat family!

What People Are Saying

Alex Bass
Brian Boyd
Drew Grubb
Mohsin Sumar
If you're a project manager looking to take your skills to the next level, or if you have ever sat in a meeting that was poorly organized with a lack of clarity - this is a great course for you!
Alex Bass
This was one of the best on-line learning experiences I have had. It was hand-on and collaborative even though it was done virtually. I particularity love how all the content was still available after the course was over so I could continue to prepare for the certification exam on my own. But not that I needed it, I was more than prepared for the exam once the course was complete.
Brian Boyd
There are a ton of articles and videos on-line on the subject of Scrum (many of them written by Mike Cohn and the team at Mountain Goat) and this course does a great job of distilling the lake of information into a manageable and consumable course. Mike Cohn and the other instructors are invested in the success of Scrum at your organization and how much they care really shines through. I have several years of experience working in a Scrum environment and I highly recommend this course for anyone looking to learn new ways to really take their team to the next level.
Drew Grubb
I’d highly recommend the scrum master course to anyone managing a team of developers and learning how to facilitate the different meetings to optimize for outcome.
Mohsin Sumar

PDUs, SEUs, & Certification

ScrumAlliance Badge

On completion of the training and passing the exam you will be registered with the Scrum Alliance as a Certified ScrumMaster

15 PDUs

This course earns you 15 PDUs within the PMI.

16 SEUs

This course earns you 16 SEUs towards your CSP designation within the Scrum Alliance.

Additionally, if you currently hold a certification with the Scrum Alliance, attending this course will automatically advance your previous certification expiration date to the new certification expiration date.

About the Instructors

Mike Cohn

Mike Cohn

Mike is CEO of Mountain Goat Software, and one of the industry’s most well-respected Certified Scrum Trainers. He is the author of User Stories Applied for Agile Software Development, Agile Estimating and Planning, and Succeeding with Agile. He is a co-founder and former board member of the Scrum Alliance, and a co-founder of the non-profit Agile Alliance, home of the Agile Manifesto.

With 20+ years of agile training experience, Mike has honed a talent for explaining agile concepts with clear illustrations and real-life examples. Participants enjoy his passion for teaching the agile methodologies in a relatable and digestible way. 

Scrum Certifications include: CSM, CST, CSPO, A-CSM, CSP-SM, CSP-PO


Brian Milner

Brian Milner

Brian is the Senior Vice President of Training and Coaching with Mountain Goat Software and is a Certified Scrum Trainer. 
Starting out as a developer, Brian worked up through management layers, then transitioned to Scrum Master and then Coach. His practical experience in both waterfall and agile organizations helps him clarify what works and what doesn’t, plus he has many years’ experience helping teams transition to agile. 

Brian also brings more than 20 years of software development experience to his classes. People remark on his ability to answer even tough questions with ease, enthusiasm, and insight. 

Scrum Certifications include: CSM, CST, CSPO, CAL-Educator, CAL-1, A-CSM, A-CSPO, CSP-CM, CSP-PO, Path to CSP Educator, Scrum Foundations Educator.


Julie Chickering

Julie Chickering

Julie believes that Lean and agile practices are packed with potential—to enable positive culture change, business agility, and breakthrough results. Julie has helped organizations of all sizes in various industries successfully execute Lean and agile transformations. Julie brings personal, real-world experience to every training and coaching engagement, working with people at all levels—executive, program, and team—to adopt and roll out realistic agile strategies organization-wide.

Julie has a pragmatic approach, strong collaboration skills, and smart sense of humor. She is experienced in coaching teams and organizations through the challenging transition from waterfall to agile practices.

Scrum Certifications include: CSM, CST, CSPO, CAL-1, A-CSM, CSP-SM, Path to CSP Educator, Scrum Foundations Educator. 


Lance Dacy

Lance Dacy

As a Certified Scrum Trainer, Lance has trained and coached teams through many successful Scrum implementations since 2011, from Fortune 20 companies to small start-ups. Lance is also experienced in showing agile coaches and managers how to help cross functional, self-organizing teams deliver high value for customers as early as possible by using Scrum. 

Lance is a true evangelist for Scrum, having founded the successful DFW Scrum User Group in Dallas as an outlet for professional networking and a community sounding-board for Scrum. He has a fun and generous personality, and shares his passion for Scrum in every course. 

Scrum Certifications include: CSM, CST, CSPO, CAL-1, A-CSM, A-CSPO, CSP-SM, CSP-PO, Path to CSP Educator, Scrum Foundations Educator. 


Mitch Lacey

Mitch Lacey

Mitch Lacey is an agile practitioner and trainer and the author of the popular book, The Scrum Field Guide: Agile Advice for Your First Year and Beyond. Mitch has been an agile practitioner since 2006, and has more than 20 years of experience managing projects. He has worked with Microsoft, Oracle, Bio-Rad, Costco, DemonWare, Morningstar, SAP, and more.

He has presented at conferences including the Agile Alliance Agile conferences, the Better Software Conference and the SQE Agile Development Practices conferences. He has managed tracks for the Agile conference since 2008 and was the conference chair for Agile2012 and Agile2014.

Mitch is pragmatic, energetic, and encourages people to see what’s possible when moving to agile. 
Scrum Certifications include: CSM, CST, CSPO, CSP-SM, CSP-PO, Scrum Foundations Educator


Scott Dunn

Scott Dunn

Scott Dunn has more than 20 years of experience in management, project management (PMP), engagement management, and software development (MCSD). He’s worked in a variety of areas and industries from social media to mortgage banking, healthcare, defense, e-commerce, plus state and local government sectors.

He has helped coach and train at dozens of companies transitioning to an agile approach using Scrum. Clients have included EMC/Dell Technologies, Yahoo!, LaserFiche, Kaiser Permanente, Rovi/Tivo, eBay, and GE Healthcare.  
Scott is passionate about strengths-based teams and solutions-based approaches to people and organizational issues. He is an enthusiastic and encouraging trainer. 

Scrum Certifications include: CSM, CST, CSD, CSPO, CEC, Educator-CAL, CAL-1, CAL, A-CSM, A-CSD, CSP-SM, CSP-PO, CSP-D, Path to CSP Educator, CSD Educator, Scrum Foundations Educator.

People

Who Should Take This Course?

This is a Beginner level course.

This is a core course for the following roles:

  • Team Member
  • Agile Evangelist
  • Coach
  • Architect
  • Designer
  • Database Admin
  • Analyst
  • Programmer
  • Project Manager
  • ScrumMaster
  • Team Lead
  • Tester

This is a recommended course for the following roles:

  • Manager
  • Product Owner

Course Outline

An Overview of Scrum

A brief introduction to Scrum and its principles.

Sprints

Know what’s expected in a sprint, what the team and product owner commit to, how to analyze the optimum length of a sprint and understand what “done” looks like. 

Product Backlogs

Discover how to progressively refine the product backlog to ensure that it is manageable and can be turned into effective user stories for each sprint. 

Understanding Scrum Roles

As Scrum Master, you have to work effectively with the product owner and your technical team. You’ll see where conflict may arise within the different roles and how to minimize this so each member can focus on delivering the best value at the end of each sprint. 

Long-Term Planning

One of the most important abilities of a valued Scrum Master is being able to plan and estimate when work will be shipped, what features will be included and the cost of the project. With this training, you get specific tools to help you deliver accurate estimates while accounting for real-life complexities.

Sprint Planning

How do you get the best out of a meeting if the product owner isn’t available? What should you do if he or she turns up and tries to bring too much to the sprint?

This training gives you specific strategies and tactics to you to make sure that sprint planning is efficient, morale remains high and the team has a good idea of what they’re going to do during the sprint.

Meetings

As Scrum Master, it’s your responsibility to facilitate the daily scrum, the sprint review and the sprint retrospective. You’ll know what should be covered in each meeting, the true purpose of each meeting, the outputs from each, how long they should take, and who should be involved. 

Scaling and Distributed Teams

The beauty and popularity of Scrum lies in its ability to organize complex projects on any scale, from small teams working together in the same building, to teams working around the world and across different time zones. The course includes guidelines to get you started at multi-team scrum and for choosing among various scaling frameworks.

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Before the Course

Once you register, you get access to 4+ hours of training videos to watch before you attend. These videos include key lessons and are essential viewing before you attend the live class.

You are required to watch all videos before attending live, so make sure you leave enough time to work through them.

With lifetime access to all modules in these videos, you can watch them whenever you need, long after the live class so they’re a significant advantage to your training experience.

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During the Course

You’ll participate in a two-day live, online class via Zoom, facilitated by your experienced Certified Scrum Trainer. You’ll get to know other attendees through group discussions, and practical breakout sessions.

The Team Home Software used for the breakout exercises is a popular part of our training. It’s unique to Mountain Goat Software and it really helps make the course interactive and engaging.

The lively two days will fly by, we know because that’s the feedback we get from attendees. Be prepared to come with questions, and leave with answers and confidence to test out your new skills.

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After the Course

After the class we want you to be successful in your agile journey. That’s why we’re the only training provider to offer a 12 month membership into The Agile Mentors Community (value $299). Founded by Mike Cohn, your membership includes access to a community of smart and generous agilists, as well as additional resources to make it easier to succeed with agile. See below for more details of what’s included in your membership.

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Before the Course

Before you attend an in person class, it can be useful to familiarize yourself with the Scrum methodology. The Scrum Foundations is a free short video course designed by Mike Cohn. It's the perfect introduction or refresher to Scrum whether you're brand new, or have been working in the role for year. Click here to see the Scrum Foundations.

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During the Course

During the two-day course you'll experience a mix of class lectures, discussions and breakout exercises in groups. You'll have the opportunity to ask questions, and you'll receive a workbook to make your own notes throughout the training. 

We are committed to providing a COVID-safe training environment including: socially distanced exercises, strict clearning processes and extra ventilation.

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After the Course

After the class we want you to be successful in your agile journey. That’s why we’re the only training provider to offer a 12 month membership into The Agile Mentors Community (value $299). Founded by Mike Cohn, your membership includes access to a community of smart and generous agilists, as well as additional resources to make it easier to succeed with agile. See below for more details of what’s included in your membership.

Got a Question?

What payment methods do you accept?

You can register on our site and pay with a Visa, MasterCard or American Express card. For a group of 10 or more, contact Laura Cohn if you wish to be invoiced.

Are your courses only for software developers?

Not necessarily. Each course has attendees from a variety of backgrounds, including from non-software fields. Mike’s passion is product development of all sorts, so many examples are software related, but no software development experience is required.

What is your refund policy for Live Online courses?

If you cancel or reschedule a Live Online course more than 7 days before the first day of the class you will receive a full refund. If you cancel or reschedule within 7 business days of the first day of class, a 50% fee will be charged, and the remaining 50% can be used as a credit toward a class to be taken within 6 months from the date of the canceled class. All cancellation requests must be made via email. Refunds or credits will not be issued for no shows, partial attendance or cancellations within 24 business hours.

We want you to feel confident about enrolling in our live, online courses. If after watching the pre-course videos and participating in the live sessions you don’t find the course valuable, email us within 7 days for a full refund.

Note that this refund policy applies only to Live Online courses.

Will my certificate say virtual if I take the certification online?

No, your certificate will not mention the course was held virtually. It will look the same as the in person certificates.

Do you offer course discounts?

Yes:

  • Save $100 per person when you register 10 or more people.
  • Save $100 when you register for both classes.
  • Save $100 for early bird registration.
What is your refund policy for In Person courses?

You will receive a full refund if you cancel an in-person course at least 14 calendar days before the first day of class. If you cancel within 14 calendar days, a 30 percent cancellation fee will be charged, and you will receive the remaining 70 percent as a credit towards a class to be taken within 18 months from the date of the canceled class. If you cancel within two business days from the start of a class, or if you do not attend the class, you will not be eligible for a refund or credit. All cancellation requests must be made via email.

Note that this refund policy applies only to courses delivered in-person.

Can I attend both the CSM and CSPO class back to back?

Absolutely! In many ways, the two courses are complementary and there is very little overlap between the two courses.

Will a course be cancelled due to low enrollment?

No. Our classes fill quickly. You can be sure that we will never cancel a class because of low enrollment.

Are laptops required?

No. We will provide you with all training material needed for your course.

Do you offer course discounts?

Yes:

  • Save $100 per person when you register three or more people.
  • Save $200 per person when you register 10 or more people.
  • Save $200 when you register for both classes.
  • Save $100 for early bird registration.