Got a Question?
General
What payment methods do you accept?
You can register on our site and pay with a Visa, MasterCard or American Express card. For a group of 10 or more, contact Laura Cohn if you wish to be invoiced.
General
Are your courses only for software developers?
Not necessarily. Each course has attendees from a variety of backgrounds, including from non-software fields. Mike’s passion is product development of all sorts, so many examples are software related, but no software development experience is required.
Live Online What is your refund policy for Live Online courses?
If you cancel or reschedule a Live Online course more than 7 days before the first day of the class you will receive a full refund. If you cancel or reschedule within 7 days of the first day of class, a 50% fee will be charged, and the remaining 50% can be used as a credit toward a class to be taken within 6 months from the date of the canceled class. All cancellation requests must be made via email. Refunds or credits will not be issued for no shows, partial attendance or cancellations within 24 business hours.
We want you to feel confident about enrolling in our live, online courses. If after watching the pre-course videos and participating in the live sessions you don’t find the course valuable, email us within 7 days for a full refund.
Note that this refund policy applies only to Live Online courses.
Live Online Will my certificate say virtual if I take the certification online?
No, your certificate will not mention the course was held virtually. It will look the same as the in person certificates.
Live Online Do you offer In-Person course discounts?
Yes:
- Save $100 per person when you register 10 or more people.
- Save $100 when you register for both classes.
- Save $100 for early bird registration.
In Person What is your refund policy for In Person courses?
You will receive a full refund if you cancel an in-person course at least 14 calendar days before the first day of class. If you cancel within 14 calendar days, a 30 percent cancellation fee will be charged, and you will receive the remaining 70 percent as a credit towards a class to be taken within 18 months from the date of the canceled class. If you cancel within two business days from the start of a class, or if you do not attend the class, you will not be eligible for a refund or credit. All cancellation requests must be made via email.
Note that this refund policy applies only to courses delivered in-person.
In Person Can I attend both the CSM and CSPO class back to back?
Absolutely! In many ways, the two courses are complementary and there is very little overlap between the two courses.
In Person Will a course be cancelled due to low enrollment?
No. Our classes fill quickly. You can be sure that we will never cancel a class because of low enrollment.
In Person Are laptops required for In-Person Courses?
No. We will provide you with all training material needed for your course.
In Person Do you offer In-Person course discounts?
Yes:
- Save $100 per person when you register three or more people.
- Save $200 per person when you register 10 or more people.
- Save $200 when you register for both classes.
- Save $100 for early bird registration.