Certified ScrumMaster®
Lead with Confidence. Build Teams That Deliver.
This two-day course gives you the tools you need to take your team from good to great so that you don’t just get the job and fill a role, you do the job well and excel.
- Learn the real role of a Scrum Master, and how to create teams that thrive.
- Guide your team through the rhythm of Scrum with clarity and purpose.
- Facilitate collaboration, remove roadblocks, and help your team deliver value every sprint.
What You'll Be Able to Do
Coach your team to embrace agile principles and self-organization.
Facilitate Scrum events that lead to meaningful outcomes, not empty meetings.
Resolve the real impediments holding your team back, from unclear roles to conflicting priorities.
Why Take a Certified ScrumMaster Course?
This course goes beyond Scrum theory. You’ll learn what effective Scrum Masters actually do to guide teams and deliver results in the face of real-world challenges. Through discussion, simulation, and practice, you’ll see how to balance facilitation and coaching to help teams improve sprint by sprint. Whether you’re new to Scrum or ready to deepen your impact, you’ll leave with the skills to create lasting change in how your team works.
If you're a project manager looking to take your skills to the next level, or if you have ever sat in a meeting that was poorly organized with a lack of clarity - this is a great course for you!
Alex Bass
This was one of the best on-line learning experiences I have had. It was hand-on and collaborative even though it was done virtually. I particularly love how all the content was still available after the course was over so I could continue to prepare for the certification exam on my own. But not that I needed it, I was more than prepared for the exam once the course was complete.
Brian Boyd
There are a ton of articles and videos on-line on the subject of Scrum (many of them written by Mike Cohn and the team at Mountain Goat) and this course does a great job of distilling the lake of information into a manageable and consumable course. Mike Cohn and the other instructors are invested in the success of Scrum at your organization and how much they care really shines through. I have several years of experience working in a Scrum environment and I highly recommend this course for anyone looking to learn new ways to really take their team to the next level.
Drew Grubb
I’d highly recommend the scrum master course to anyone managing a team of developers and learning how to facilitate the different meetings to optimize for outcome.
Mohsin Sumar
This class was a relevant step in learning more about being a better scrum master and the journey in front of the scrum master. I would recommend this class to anyone that is trying to learn more about SCRUM. The instructor was very knowledgeable, understanding, and quick to respond to questions. He had complete control of the class but also encouraged spontaneity. The classmates were all eager to learn and had a wealth of knowledge being from different backgrounds and it seemed like every exercise the team I was with all participated and worked for excellence in the exercises.
David E. Harms
A Unique, Interactive Learning Experience
Team Home is a collaboration platform that we designed for our courses. It is optimized for live, online training. Participants benefit by collaborating in ways beyond what is possible with generic whiteboard software such as Mural or Miro. Instructors can observe activity across all rooms, improving the effectiveness and efficiency of exercise debriefs.
Access Our Resources, Planning Poker® and AI Toolkit
Expanded access to MGS Essentials, included with your trainining, is your toolkit for doing agile better, with resources that help you and your team move faster, plan smarter, and deliver more value.
Access live events, video lectures, and a powerful set of tools including online Planning Poker®, the Elements of Agile assessment and AI tools for coaching, story splitting and backlog item generation.
Upcoming Public Training
Course Includes:
Certification Credits
After completing CSM training and passing the exam you will be registered with the Scrum Alliance as a Certified ScrumMaster. Additionally, if you currently hold a certification with the Scrum Alliance, attending this course will automatically advance your previous certification expiration date to the new certification expiration date.
Need a Flexible Training Option?
Pre-pay for 10+ passes and you can assign seats directly to team members, or let them self-select the courses that suit their training needs and schedule.
Learn about our Flex and Select Passes »
Course Outline
Scrum Overview
- Agile
- Scrum
Sprinting
- Timeboxes
- No Changes Allowed
- Reciprocal Commitments
- Defining Done
- Sprint Types
- Introducing Change into a Sprint
Developers
- Rights & Responsibilities
- Self-Organizing
- Cross-Functional
- Collaborating
- Component and Feature Teams
The Product Owner
- What is a Product Owner?
- Rights & Responsibilities
- Managing Stakeholders
The Scrum Master
- The Scrum Master
- Rights & Responsibilities
- Four Facilitation Techniques
- Coaching, Mentoring, Teaching & Facilitating
- The Scrum Master in Dual Roles
- Servant Leadership
Managers
- Project Managers
- Functional (Department) Managers
Product Backlog
- Responsibilities & Attributes
- User & Job Stories
- Two Ways of Adding Detail
- Progressive Refinement
- Organizing the Backlog
- Story Splitting
Estimating
- Relative Estimating
- Story Points
- Ideal Time
- Affinity Estimation
- Three Ways to Estimate Velocity
Planning
- Fixed-Date Plans
- Fixed-Scope Plans
- Creating the Plan
- Technical Debt
Sprint Planning
- Meeting Responsibilities
- The Sprint Goal
- The Purpose
- Capacity-Driven Sprint Planning
- Velocity-Driven Sprint Planning
- Decomposing Stories into Tasks
- Working Out of Order
- What To Do When the Product Owner Is Missing
Other Scrum Meetings
- Daily Scrum
- Sprint Review
- Sprint Retrospective
- Product Backlog Refinement
Scaling Scrum
- Scaling Guidelines
- Scaling the Planning Meeting
- Scrum of Scrums
- Communities of Practice
Our Instructors
Mountain Goat has handpicked instructors that share our training values. These are people with deep experience, who are leading teams with agile today and can give you real-world answers about what does and doesn’t work.
Mike Cohn
With 20+ years of agile training experience, Mike has honed a talent for explaining agile concepts with clear illustrations and real-life examples. Participants enjoy his passion for teaching the agile methodologies in a relatable and digestible way.
Read more...Mike is CEO of Mountain Goat Software, and one of the industry’s most well-respected Certified Scrum Trainers. He is the author of User Stories Applied for Agile Software Development, Agile Estimating and Planning, and Succeeding with Agile. He is a co-founder and former board member of the Scrum Alliance, and a co-founder of the non-profit Agile Alliance, home of the Agile Manifesto.
Scrum Certifications include: CSM, CST, CSPO, A-CSM, CSP-SM, CSP-PO
Brian Milner
Starting out as a developer, Brian worked up through management layers, then transitioned to Scrum Master, then Coach and now Certified Scrum Trainer. His practical experience in both waterfall and agile organizations helps him clarify what works and what doesn’t, plus he has many years’ experience helping teams transition to agile.
Read more...Brian also brings more than 20 years of software development experience to his classes. People remark on his ability to answer even tough questions with ease, enthusiasm, and insight.
Scrum Certifications include: CSM, CST, CSPO, CAL-Educator, CAL-1, A-CSM, A-CSPO, CSP-CM, CSP-PO, Path to CSP Educator, Scrum Foundations Educator.
Lance Dacy
As a Certified Scrum Trainer, Lance has trained and coached teams through many successful Scrum implementations since 2011, from Fortune 20 companies to small start-ups. Lance is also experienced in showing agile coaches and managers how to help cross functional, self-organizing teams deliver high value for customers as early as possible by using Scrum.
Read more...Lance is a true evangelist for Scrum, having founded the successful DFW Scrum User Group in Dallas as an outlet for professional networking and a community sounding-board for Scrum. He has a fun and generous personality, and shares his passion for Scrum in every course.
Scrum Certifications include: CSM, CST, CSPO, CAL-1, A-CSM, A-CSPO, CSP-SM, CSP-PO, Path to CSP Educator, Scrum Foundations Educator.
Scott Dunn
Scott Dunn has more than 20 years of experience in management, project management (PMP), engagement management, and software development (MCSD). He’s worked in a variety of areas and industries from social media to mortgage banking, healthcare, defense, e-commerce, plus state and local government sectors.
Read more...He has helped coach and train at dozens of companies transitioning to an agile approach using Scrum. Clients have included EMC/Dell Technologies, Yahoo!, LaserFiche, Kaiser Permanente, Rovi/Tivo, eBay, and GE Healthcare.
Scott is passionate about strengths-based teams and solutions-based approaches to people and organizational issues. He is an enthusiastic and encouraging trainer.
Scrum Certifications include: CSM, CST, CSD, CSPO, CEC, Educator-CAL, CAL-1, CAL, A-CSM, A-CSD, CSP-SM, CSP-PO, CSP-D, Path to CSP Educator, CSD Educator, Scrum Foundations Educator.
Lucy O’Keefe
Lucy has been a developer, Product Owner and Scrum Master in many scrum teams during her 28 years of IT experience. This brings a valuable perspective to the Teaching Assistant role as she helps students have a great training experience.
Read more...“I just love it when I see the light bulb go off during a class and know that the student really gets it.”
Lucy also brings a rich travel experience to her role. She is originally from Brazil, lived in Italy during high school and then came to the US for college—where she lived in the same dorm as Dwayne “The Rock” Johnson! These days she resides in Charlotte, NC with her two wonderful dogs Chloe and Ollie.
Got a Question?
What happens when you contact us?
- We’ll get back to you within a day.
- Answer your training questions and discuss any custom needs.
- Recommend the best agile training path for your teams and goals.
- Want to talk to someone? Schedule a call.