Great ScrumMaster, The: #ScrumMasterWay

by Zuzana Šochová

Drawing on 15 years of pioneering experience implementing Agile and Scrum and helping others do so, Zuzana Šochová guides you step by step through all key facets of success as a ScrumMaster in any context. Šochová reviews the ScrumMaster’s responsibilities, introduces her powerful State of Mind model and #ScrumMasterWay approach, and teaches crucial metaskills that every ScrumMaster needs.

Learn how to build more effective teams, manage change in Agile environments, and take fulladvantage of the immensely powerful ScrumMaster toolbox. Throughout, Šochová illuminates each concept with practical, proven examples that show how to move from idea to successful execution.

Zuzana Šochová

Zuzana Šochová

Zuzana Šochová is an independent Agile coach and trainer and a Certified Scrum Trainer with more than fifteen years of experience in the IT industry. She led one of the very first Agile international projects in the Czech Republic, focusing on distributed Scrum teams, working in different time zones between Europe and the USA. Now she is a leading expert on Agile and Scrum practices in both startups and big corporations. She has experience with Agile adoption in telco, finance, healthcare, automotive, mobile, and high-tech software companies. She has worked in various positions, starting as software developer for life and mission-critical systems, and continuing as a Scrum Master and director of engineering. She has been working as an independent Agile coach and trainer since 2010, specializing in organizational and team coaching, facilitations, and culture change using Agile and Scrum. 

Table of Contents

Chapter 1: The ScrumMaster’s Role and Responsibilities 

  1. The Self-Organized Team 
  2. The ScrumMaster’s Goal 
  3. The ScrumMaster’s Responsibilities 
  4. Pitfalls of Combining Roles 

Chapter 2: The State of Mind Model

  1. Teaching and Mentoring
  2. Removing Impediments
  3. Facilitation
  4. Coaching
  5. Example: Starting Agile
  6. Example: Impediments
  7. Example: Stuck
  8. Example: Responsibility
  9. Exercise: State of Mind—Now
  10. The Missing Piece of the Puzzle
  11. Exercise: State of Mind—The Future

Chapter 3: #ScrumMasterWay

  1. Exercise: #ScrumMasterWay
  2. Level 1—My Team
  3. Level 2—Relationships
  4. Level 3—Entire System
  5. The ScrumMasters’ Group
  6. The Organization as a System
  7. Cynefin Framework

Chapter 4: Metaskills and Competences

  1. Metaskills
  2. Competences
  3. Core Competences

Chapter 5: Building Teams

  1. Tuckman’s Group Development
  2. Five Dysfunctions of a Team
  3. Team Toxins
  4. Focus on Responsibility
  5. Organization as a Tribe
  6. Choose the Right Leadership Style
  7. Use Decentralization

Chapter 6: Implementing Change

  1. Go for a Change
  2. Change Behavior
  3. Eight Steps for Successful Change

Chapter 7: The ScrumMaster’s Toolbox

  1. Mastering Shu Ha Ri
  2. System Rule
  3. Positivity
  4. Facilitation
  5. Coaching
  6. Root-Cause Analysis
  7. Impact Mapping
  8. Scaling Scrum
  9. Kanban Insight Scrum Checklist
  10. XP Practices Checklist
  11. Product Owner Checklist

Chapter 8: I Believe . . .

  1. The Great ScrumMaster
  2. Don’t Know Whether Agile and Scrum Is for You?
  3. Want to Transform Your Organization to Agile?
  4. Don’t Know How to Build a Good Product Backlog?
  5. Looking for a Way to Improve Your Team?
  6. Want to Become a Great ScrumMaster?
  7. Want to Become a Great Product Owner?
  8. Want to Solve Conflicts?
  9. Want to Have a Modern Agile Organization?
  10. Want to Move Your Organization to the Next Level?
  11. Zuzana Šochová—